Job Description

Minimum Qualification

At least have 1 year experience in customer service/sales/marketing or related field Can-do attitude Strong verbal and written communication skills Interested in the Japanese Language & Culture Proficient computer skills, including Google Drive & Microsoft Office

Full

Respond promptly to customer inquiries through various channels and provide accurate information about programs and services. Follow up with customers to ensure satisfaction, handle feedback or complaints politely, and maintain positive relationships. Identify customer needs, recommend suitable programs, and guide them through registration, documentation, and payment processes. Convert inquiries into enrollments through genuine, friendly communication focused on customer satisfaction. Update customer records, prepare weekly and monthly reports, and support marketing or promotional activities. Work closely with internal teams and partners to ensure smooth communication and operations.

Advantages

Full time job FREE Japanese Language Class Basic salary start from RM1,700-RM2,500 (Based on qualification & experience) KWSP / SOCSO Strategic location (Seksyen 13, Shah Alam) near with facilities such as bus stop, hospital, shopping mall, etc
Job Type: Full-time

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

Additional leave Maternity leave Opportunities for promotion Parental leave Professional development
Application Question(s):

Have interest in Japanese Language & Culture?
Education:

Bachelor's (Preferred)
Experience:

Administrative: 1 year (Preferred)
Language:

English (Preferred) Bahasa (Preferred)
Work Location: In person