Job Description

A. Job Responsibilities:-

Provide exceptional customer service to ensure customer satisfaction. Responsible to attend at all times to all walk-ins' customers or via appointments and responding customer request and inquiries. Responsible in maintaining a positive relationship between the company and its customers. Responsible to ensure all customers data are recorded and confidential manner. Responsible to do a courtesy visit in promoting company products. Proactively promoting company product & closing deals. Responsible to ensure the Sales Gallery in good conditions. Responsible to make calls to customer to confirm attendance for all company events. To fully participate in all sales activities, launching, gathering and promotion, sales event organized by the management. Responsible to perform tele-marketing or zoom online for potential buyers. Responsible to send thank you message, birthday wishes and festive seasons to selected customers. Responsible to provide accurate, valid, and complete information to customers. Responsible to handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution via phone, WhatsApp and email. Responsible to provide administrative support to PSM Sales Operations Team. Responsible for ensuring that all standards established are adhered to. To perform all other scope of works and/or responsibilities which can vary, from time to time, as instructed by the Management.
Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

Flexible schedule Professional development
Work Location: In person