Customer Sales And Services Manager Kuala Lumpur, Malaysia
Job Description
Manage a large retail office operation by implementing and maintaining best practise policies and procedures and lead the retail office to achieve local and network wide Commercial objectives. Ensure the highest level of service is delivered consistently to all customers across the full range of Emirates productsCommercial/Sales.Other : 5+ YearsVocational or Diploma (12+2 or equivalent) :Airline sales and contact centre experience. Coaching and people development. Knowledge/skills: Working knowledge of retail office and airline industry procedures and methodology. Excellent knowledge of fares and ticketing courses, Skywards and MARS reservations systems and Emirates products and services. Ability to communicate, negotiate and influence effectively. Selection skills training. PC based skills to operate Windows package such as Microsoft Word/ Excel/ E-mail.Must have the right to live and work in Malaysia. Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers
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Job Detail
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Job IdJD1067563
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned