Job Description

Do you want to be a part of a growing team, learn new things, have a truly amazing career in the aviation sector, and doing all that, have fun too If yes, then this call is just for you! We are seeking a detail-oriented Customer & Sales Support Coordinator to join us in Kuala Lumpur and to be an integral part of our spare parts trading sales team in the Asia - Pacific region. As a Customer & Sales Support Coordinator, your main tasks will be to handle all pre-and post-sales activities and be the support to the Sales team by: Monitor received requests and active purchase orders and to make sure that orders are completed on time; Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager; Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep., etc); Issuing invoices to customers; Ensuring a high level of customer satisfaction through excellent service; Helping sales staff with daily activities, helping solve problems with customers if needed; Ensure that all tasks are carried out in compliance with established internal policies and guidelines. To be successful in this role, you should have: Previous experience in sales, logistics-purchasing, or general administration, preferably from the aviation sector, from an MRO or operator side is considered an advantage; Very good verbal and written knowledge of English; Ability to work with various IT systems (MS Office, ERP, CRM, etc); Goal-driven and proactive attitude, persuasiveness, stress tolerance; Friendly and engaging personality, so that you can be part of the international Sales team Excellent time management and organizational skills; Accuracy and attention to detail; Ability to multitask and remain helpful and polite at all times. When joining us, you will get: An exciting career in the aviation sector; Fast-paced international work environment; A great and supportive team with diverse backgrounds in various locations; Ability to grow and learn.

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