Customer Sales Support Senior Analyst (japanese Speaker)

Selangor, Malaysia

Job Description


  • Build relationships and dialogue with client\'s Partner Development Managers (PDMs).
  • Conduct field office hours.
  • Support partner selection and empowerment by facilitating access and engagement with skilling programs .
  • Arrange periodic communications.
  • Perform partner outreach (1:1 and 1: many).
  • Proactively engage and educate internal and external stakeholders on program offers and benefits to drive adoption and retention.
  • Promote local events and activities that highlight skilling opportunities and outcomes.
  • Identify partner success stories and program impact and shares them with internal team.
  • Provide partner feedback and showcases wins to internal and external stakeholders.
  • Escalate and resolve tooling and reporting issues that affect sales performance and partner satisfaction.
  • Use and maintain CRM and internal sales process to track and report on account activities and progress.
  • Develop skills and knowledge continuously to stay updated on market trends and partner needs.
  • At least 2 years of experience in IT Sales and/or Partner Channel Support .
  • Familiarity with the IT and cloud-based technology industry.
  • Demonstrated sales performance with quota attainment and promotion based on sales impact.
  • Ability to work on complex projects by following a well-defined process with multiple steps.
  • Strategic vision and persistence in making follow-up calls, leaving voice mails, coordinating appointments, and presenting metrics.
  • Patience and professionalism in interacting with pre-defined Customers/ Partners and delivering a strong onboarding experience.
  • Strong English and Japanese language proficiency, written and verbal communication skills.
  • Bachelor\'s degree holder preferred.
  • Microsoft Fundamentals certification \xe2\x80\x93 preferred.
#LI-GMAbout AccentureAccenture is a leading global professional services company that helps the world\xe2\x80\x99s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services\xe2\x80\x94creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world\xe2\x80\x99s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360\xc2\xb0 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360\xc2\xb0 value we create for our clients, each other, our shareholders, partners and communities. Visit us atEqual Employment Opportunity StatementAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

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Job Detail

  • Job Id
    JD1069370
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Selangor, Malaysia
  • Education
    Not mentioned