Job Description

Customer Service:

Maintaining positive, empathetic and professional attitude toward customers at all time Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Undertake / perform any other tasks as assigned / directed by Management/Superior from time to time

Quality Assurance:

Monitor and evaluate customer service interactions to ensure compliance with company standards and policies. Identify trends and areas for improvement in service delivery and customer experience.
Job Types: Full-time, Fresh graduate

Pay: From RM2,300.00 per month

Benefits:

Cell phone reimbursement Free parking Health insurance Professional development
Ability to commute/relocate:

Sungai Buloh: Reliably commute or planning to relocate before starting work (Required)
Language:

* Bahasa (Preferred)