Customer Service Admin (kuching)
Kuching, Sarawak, Malaysia
Job Description
- Diploma or Degree majoring in Logistics management, transportation, supply chain management are preferred.
- Proficient in Microsoft skills.
- Good communication and problem-solving skills, and able to deal with immediate problem.
- Able to work well under pressure
- Able to work on rotational shift
- Responsible for tracking parcels to customers and conducting communication with customers and related departments in the communication channels specified by the company
- To provide information, advice and basic troubleshooting in the case of delayed or lost deliveries
- Record data and produce daily/weekly/monthly reports. Both in the part of the parcel that has delivery problems, residual or other related problems.
- Problem analysis and performance
- To present solutions to problems in delivery to be more efficient and effective.
- Study and follow up on new knowledge-related technologies. to be applied in effective management
- Work and other projects as assigned by the supervisor
- Annual Leave
- Medical Leave
- Insurance
- EPF, EIS, SOSCO
Ricebowl
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Job Detail
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Job IdJD1061541
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuching, Sarawak, Malaysia
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EducationNot mentioned