Customer Service Admin
Job Description
: - Candidate must possess at least Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management/Marketing or equivalent
- Fresh graduate are encouraged to apply
- Preferably candidate specialized in Customer Service or equivalent
; - Excellent communication skill is required to ensure effective conveyance of information and execution of duties in a cross
-functional setting
- Candidate needs to be customer-oriented, demonstrate the ability to work in a fast-paced environment with ease, be self-motivated and proactive, have an insatiable thirst for knowledge, have critical attention to detail, be able to prioritize and meet deadlines while working on multiple projects, and have creative problem-solving skills
Responsibilities
Job Responsibilities
: - Take the extra mile to engage customers Job Responsibilities
: - Manage incoming & outgoing interaction
- Generate sales through cross promotion
- Identify and assess customers\' needs to achieve satisfaction
- Provide accurate, valid and complete information
- Meet personal/customer service team sales targets
- Handle customer complaints - Provide appropriate solutions
- Follow up open tickets to ensure resolution
Benefits
Good Working Culture
Career Growth
Training Provided
Additional Benefits
- EPF / SOCSO / PCB
- Medical and Hospitalisation Leave
- Training Provided
- Performance Bonus
Ricebowl
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Job Detail
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Job IdJD1006714
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned