Customer Service Administrator

Kuala Lumpur, M14, MY, Malaysia

Job Description



Responsibilities:



Handle patients' registration and appointment scheduling in a timely and professional manner. Issue receipts, perform daily cash settlement, and reconcile all payments received. Operate and manage credit card terminal transactions accurately. Answer phone calls and respond to WhatsApp or other online enquiries promptly. Ensure smooth patient flow and provide excellent customer service throughout the visit. Manage sales transactions and prepare related sales reports. Perform general administrative and office duties as required. Assist in marketing activities such as roadshows and promotional events when needed.

Qualifications & Experience:



Customer-oriented with a pleasant and professional demeanor. Experience in cashiering or front desk operations, preferably in a hospital or specialist centre, is an advantage. Proficiency in multiple languages is an added advantage. Strong interpersonal and communication skills.
Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Professional development
Application Question(s):

what is your expected salary? What is your current notice period?
Experience:

receptionist: 1 year (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD1221088
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, M14, MY, Malaysia
  • Education
    Not mentioned