Job Description

We're looking for

Customer Service Executives

to join our clients in the

banking and financial services sector

!
If you enjoy helping people, communicating clearly, and want to grow your career in customer service -- this is the right opportunity for you.

Work Locations

Kuala Lumpur (City Centre - near MRT/LRT stations)

Petaling Jaya (Asia Jaya LRT area)

Salary & Allowances

Basic Salary:

RM2,700 - RM3,000 (based on experience)

Shift Allowance:

Up to RM300

Travel Allowance:

RM120

Job Type

6-12 Month Contract (Renewable / Potential to Convert to Permanent) Full-time | Rotational Shifts | 5-6 Working Days per Week

Job Responsibilities

Handle

inbound customer calls only

(no sales or outbound calls). Assist customers with inquiries related to banking products and services. Provide accurate information and ensure excellent customer experience. Work closely with team leaders to meet service level standards. Perform ad-hoc tasks as assigned by the supervisor.

Requirements

Malaysians only. Minimum

Diploma or Degree

(fresh graduates are encouraged to apply). Good command of English and communication skills. Responsible, positive attitude, and customer-oriented. Willing to work on

rotational shifts

, weekends, and public holidays.

Benefits

EPF, SOCSO, EIS Annual Leave & Medical Leave Overtime Allowance Health & Medical Insurance Performance Bonus (depending on client) On-the-job training provided Career growth in the banking industry

Working Hours (Rotational Shifts)

Morning & Evening shifts between

6:30am - 11:00pm

Night shifts available (up to 6:00am)

depending on placement
(Each shift is approximately 9 hours including breaks.)

Interested candidates, please send your latest resume to:

haiman.k@aislingconsulting.com

WhatsApp: 012-4960746 (Haiman)

Job Types: Permanent, Contract, Fresh graduate
Contract length: 12 months

Pay: RM2,400.00 - RM3,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Opportunities for promotion Professional development
Language:

English (Required)
Work Location: In person