Customer Service Assistant (gelang Patah)

Johor Bahru, M01, MY, Malaysia

Job Description

Job Scope:

Reception & Communication:

Greet and assist visitors, verify their identities, and direct them to the appropriate departments. Handle incoming calls professionally by addressing inquiries or transferring them to the relevant personnel.

Resident Information Management:

Maintain and update residents' records, including contact details and contractual documents, while ensuring data accuracy and confidentiality.

Courier & Package Handling:

Receive, record, and notify residents of their parcels, ensuring proper tracking and timely delivery.

Front Desk Presentation:

Keep the reception area neat and professional at all times, maintain proper grooming standards, and provide courteous service to uphold the company's image.

Job Requirement:

Education:

Minimum SPM, STPM, or Diploma in Hospitality, Tourism, Hotel Management, or a related field.

Experience:

At least 1 year of working experience in customer service or a related position.

Availability:

Willing to work 5 to 6 days per week (5.5 working days).
Job Type: Full-time

Pay: RM2,300.00 - RM2,500.00 per month

Benefits:

Additional leave Free parking Meal allowance Professional development
Work Location: In person

Expected Start Date: 11/03/2025

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Job Detail

  • Job Id
    JD1261501
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, M01, MY, Malaysia
  • Education
    Not mentioned