Job Description

Key Responsibilities

Respond to customer inquiries promptly and professionally to ensure high levels of satisfaction. Support the Marketing Team in preparing quotations for new clients and fostering long-term business relationships. Source and verify competitive rates from suppliers, including services such as LCL, FCL, Conventional, RORO, Air Freight, Warehousing, Transport, etc. Prepare accurate quotations efficiently--ideally within the same day upon CEO's confirmation. Follow up with clients after sending quotations to secure shipments. Track and monitor shipment progress until completion, ensuring a seamless process for the customer. Liaise with Government Agencies for import/export permit requirements involving new commodities. Update and circulate Carrier Own Container (COC) rate lists to the team on a monthly basis. Prepare costing sheets and input updated quotation details into the Smart Freight System for every shipment. Review invoices for cash-term clients prior to submission to the Accounts Department. Follow up with customers to ensure timely payment collections. Coordinate with the Import Team on warehouse stock movements and cross-check vendor invoices. Carry out any other duties as assigned by supervisors or management.

Requirements

Minimum SPM qualification; fresh graduates are encouraged to apply. Basic computer skills (Microsoft Excel, email, etc.) Good communication skills in Bahasa Malaysia and English. Willingness to learn and grow within the company. A strong team player with the ability to multitask and work under pressure. Interest or background in logistics, forwarding, or customer service is an added advantage.

Preference given to candidates who are available to join immediately.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,700.00 per month

Benefits:

Additional leave Health insurance Maternity leave Opportunities for promotion Professional development
Application Question(s):

What is your expected salary? Would you be interested in handling indoor sales? When would you be available to start?
Work Location: In person