Customer Service Assistant

Nusajaya, M01, MY, Malaysia

Job Description

Job description:

Organize and manage daily schedules for patient appointments, avoiding overlaps and ensuring optimal use of time slots. Confirm appointments and reschedule as necessary, promptly communicating changes to patients. Maintain accurate and up-to-date patient records, including main lists, carer lists, and medical records, ensuring proper filing and secure storage. Maintain accurate and up-to-date patient records, including main lists, carer lists, and medical records, ensuring proper filing and secure storage. Answer phone calls promptly, providing information or directing calls to appropriate staff members. Conduct daily filing of documents to maintain organized records, updating the guarantee letter (GL) according to expiration dates, and verifying GL before patient appointments to ensure billing accuracy. Receive general work direction from Customer Relations Officer.
Requirements:

Must possess Diploma or Sijil Pelajaran Malaysia (SPM) certificate. 1 year working experience. Proficient in written and spoken Bahasa Malaysia and English. Working experience in clerical duties. Computer Literate. Good communication and interpersonal skills. Ability to work with different levels of staff. Fresh graduates and Interns are encouraged to apply.
Job Type: Contract
Contract length: 4 months

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

Additional leave Free parking Health insurance Professional development
Work Location: In person

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Job Detail

  • Job Id
    JD1316899
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Nusajaya, M01, MY, Malaysia
  • Education
    Not mentioned