Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Customer Service AssistantFollowMYR1,700 - MYR1,900 Per Month, and +1 other locationsFresh GraduatesBe an early applicant!Posted 18 hours ago xe2x80xa2 Closing 9 Feb 2025Be an early applicant!SaveApplyRequirements

• Candidate must possess at least a Higher Secondary/STPM/Diploma. Fresh grad or SPM with 1 or 2 years customer service or experience in the related field is preferred.
• Fresh graduates are welcome to apply.
• Bahasa Malaysia and English (Read, Written and Spoken).
• Knowledge in insurance is good to have but not required.
• Key Competencies (including but not limited to): Good interpersonal and communication skills, strong customer service focus, Problem solving skills and Basic PC knowledge.
• High level of integrity, take accountability of work, good attitude and service minded.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

ResponsibilitiesWe have insurance counters in various Immigration Departments (now hiring for Shah Alam and Putrajaya) and we need to hire. Responsibilities are as below:

• Service walk in customers for insurance purchase
• Get familiar with the insurance system and issue insurance for the walk in customers
• Manage payments through online transfer or Duitnow QR
• Manage communication on Whatsapp customer service line
• Work together with other teammates to manage workload
• Perform other related duties as and when required
• We provide training and supervision every step of the way. IT is very easy to learn and adapt.

Expected Start Date: 02 Jan 2025Work Location: PKNS Complex Shah Alam (Seskyen 14) or Putrajaya Presint 2Benefits

• EPF, SOSCO, EIS Provided
• Annual Leave, Medical Leave etc.
• Meal and Parking Allowances
• Medical & Insurance Coverage
• Convenient Location

Additional Benefits

• Training Provided

SkillsCommunication Skill Basic computer knowledge problem solving Fluent Bahasa Malaysia and English Adaptability Positive attitude Customer service InterpersonalImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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