Customer Service Assistant (shop) I

Petaling Jaya, Selangor, Malaysia

Job Description


Location:

Petaling Jaya (46100) -

Salary:

Competitive

Type:

Permanent

Main Industry:

Advertiser:

Job ID:

125844786

Posted On:

15 February 2023

Customer Service Assistant - PJ

Responsibilities: -

-To assist in the daily operational activities of the retail outlet
-To assume the role of sales assistant and cashier
-To handle EPP, ZIPP, voucher purchase
-To answer telephone calls
-Product consultant and explanation
-Product demonstration
-After sales service and advice
-Sale & promote products
-Excellent communication with ABOs and build good rapport.
-Ability to handle difficult situations encountered with ABOs.
-Good customer service attributes & serves the ABOs efficiently.
-Balancing between adhering to company guidelines and ABO\'s demands.
Education & Experience:

-Minimum SPM with at least 3 years relevant experience. OR Diploma in any field with at least 3 years relevant experience in shop/retail
-Supervise a customer service team.
Skills and Knowledge:

-Product knowledge.
-Have good command of BM & English; Knowledge of Mandarin & other Local dialects will be an added advantage.

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Job Detail

  • Job Id
    JD910849
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned