Customer Service Assistant (shop) I

Pulau Pinang, Malaysia

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Assisting the daily operational activities of the retail outlet and store.

Product consultant
Safeguard the shop reputation.
To answer phone call from ABO/customer.
Back up cashier when necessary.
Housekeeping.
Assist in functions organized by the Company.
Receiving, storing, retrieving and dispatching of goods.
Stock replenishment.
Assist in PRS repair, replacement & return of products, ABO resignation and issuance of B/O items.
Maintain high level of inventory with accuracy.
Conduct monthly stock-take.
Maintain good documentation record and proper filing.
Provide good customer service and maintain good rapport with ABOs.
Provide timely and relevant feedback to the shop manager.
Provide the relevant data report to Shop Manager.
Establish effective Communication with other departments/branches.

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