Customer Service Assistant
Subang Jaya, Malaysia
Job Description
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Responsibilities:
All staff & tenants are required to wear mask and practice good personal hygiene. Ability to commute/relocate:
- To attend to VIP guests/clients on daily basis.
- Answer customer queries via telephone/email/direct contact.
- To keep track of daily flights operating in and out of WMSA and coordinate with handlers on booking arrangements.
- To assist Manager in updating reports for BAC movements, The Lounge movements, petty cash reports and any other reports relevant to the department.
- Prepare the BAC for departures/ arrivals/ events according to workflow.
- Constantly carrying out tasks during the shift as per Checklist form and monitoring inventory is updated on weekly basis.
- To manage the facilities on daily basis ie: Lounge Area/ Toilets/ Songket Room/ Crew Rooms.
- To inform and report to Manager on any damages/ breakdown, incidents and accidents at lounge.
- To adhere to any ad-hoc assignments given by the management.
- Minimum SPM/ Diploma in related field.
- At least 1 years of experience in service/hospitality industry.
- Experienced working in restaurant/ lounge would be an advantage.
- Fluent in English and Bahasa Malaysia (speaking and writing).
- Good communication and excellent people skills.
- Willing to work at Subang Airport.
All staff & tenants are required to wear mask and practice good personal hygiene. Ability to commute/relocate:
- Subang Airport: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD919520
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSubang Jaya, Malaysia
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EducationNot mentioned