Customer Service Associate (chinese Speaker)

Kuala Lumpur, Malaysia

Job Description


  • Preferably 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred.
  • Fresh graduates are welcomed.
  • Willing to work on shifts 9am-9pm (including weekends). 5 working days, 2 days off (40 hours per week)
  • Willing to work 100% Work from Office, onsite in Bangsar South, Kuala Lumpur. There is no hybrid mode possible for
Language proficiency:
  • Fluent in both languages Mandarin (spoken) and English (verbal, read and write)
  • Able to write in fully Traditional Mandarin
Education:
  • At least SPM
Responsibilities
  • Manage customer\'s queries via social media and email.
  • Become a product expert that helps customers with the best solution.
  • Delivery High End customer service to clients
  • Should be active on social media so could understand the customer\'s concern.
Benefits
  • RM 4,000 - RM 4,600 (inclusive of basic salary and fixed allowances)
  • Performance incentive
  • Optical claim
  • Dental claim
  • Sick leave encashment
  • EPF/SOSCO
  • Annual Leave
  • Flexi leave
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Job Detail

  • Job Id
    JD1072082
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned