Customer Service Associate
Puchong, M10, MY, Malaysia
Job Description
hat You'll Do:
Engage with customers via inbound messages and comments across platforms like Facebook, Instagram, Xiao Hong Shu, TikTok, Shopee, and Lazada Assist customers throughout their buying journey by addressing questions and resolving issues with care and professionalism Done with internal teams to help maintain a positive brand image and experience
What We're Looking For:
Fluent in Mandarin (spoken & written)
Good command of Bahasa Malaysia and English 1-3 years experience in customer service, social media, or e-commerce Able to work shifts including weekends & public holidays (but no overnight shifts!)Fresh graduates are welcome
What We Offer:
Low chat volume
Attractive salary package
with allowances and performance-based reviewsNo 24/7
rotating shift -5-day work week
Training provided - we'll guide you every step of the way 12 days annual leave to startJob Types: Full-time, Permanent
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
Free parking Opportunities for promotion Professional development
Language:
Mandarin (Preferred) Bahasa (Preferred) English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1256182
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPuchong, M10, MY, Malaysia
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EducationNot mentioned