Customer Service (based In Melaka Town Basic Up To 2.6k)

Melaka, Malaysia

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Willing to work on rotational shift basis (including weekends and Public Holiday). Shift Allowance will be provided.
Good interpersonal and communication skills.
Basic computer literacy (MS Office).
Willing to work in Melaka City.
This is 24/7 shift, 5 working days and 2 days off.

Responsibilities

Handling incoming calls and enquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation.
Follow up and resolve customers complains and ensure IT is close to satisfaction.
Always work closely with team members and leaders to achieve quality results and productivity.
To channel and escalate any unresolved issues / complains to other stakeholders or next level within the agreed procedure.
Any other duties assigned by the team leader.

Benefits

Shift Allowance up to RM400
KPI allowance up to RM300
Customer Service Allowance RM150(fixed)
Language allowance
Fully equipped gym with aerobics studio & shower facilities.
Rest & relax area (pool, football, etc).
We are located nearby shopping malls and housing area.
Career path program with Multi-functional Product, process, soft skill, developmental training.

Additional Benefits

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