Job Description

[Yesterday 07:59] Mamta Singh Role : Customer Service VOICE & CHAT Support (Malay + English) Language (English 50 % + Malay 50% ) FRESHERS ARE WELCOMED JOB Type : Permanent Location : Cyberjaya, Selangor Qualification: SPM and Above Preferred advantage if have Call Center Experience) SPM- ANY 06 MONTH TO 2 Year Experience Considered DIPLOMA/DEGREE- NO Customer Support Experience can work Working Hours: From 8AM - 12AM (8 hours only) Will be ROTATIONAL SHIFT Have 4 shifts : 8am-5pm 9am-6pm 2pm-10pm 3pm-12am Working Days: Monday - Sunday / 5 Days in a week (On rotational includes Weekend) Off Days: 2 Days (On Rotational) Salary : RM2,025 basic + RM300 KPI Allowance Date of Joining- 25 Sep JOB DETAIL- 1.CALL HANDLING , CHAT SUPPORT, CALL SUPPORT 2.Customer Support- (Call/Voice/Keyword email Support) 3.Passionate in helping to resolve customer issues / queries and complaint handling A team player who thrives in a fast paced, dynamic environment Able to determine the problem/sentiment of each interaction and responds professionally Good typing speed & accuracy-advantage

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