Job Description

- Work from office mode

- Location : Plaza Sentral, KL Sentral (Easy Access to Public Transport (LRT/KTM, MRT, Monorail, ERL, Bus and E-hailing services)

Salary Package

Basic up to RM2500 + Up to RM 200 RNR (Rewards & Recognitions) + Up to RM 1K Commissions
- Medical & Hospitalization entitlement

- Training is provided

- Fully vaccinated applicants only

- Able to start immediately

DUTIES AND RESPONSIBILITIES:

? Professionally Interact with customers via phone to provide information and assistance and to

manage Outbound & Inbound services for Winback & Collection of Involuntary Churn Operations

? To reconnect and reactivate customers account to be active and to recover any amount owed to

Management

? Collection Treatment/Process Flow for different group of customers, as per the Credit Class

(H/M/L) and Debt Age provided by the Management

? Attend to customer's complaint or request and to adhere to the process and procedures that

has been stipulated by the Management

? Cross-selling of all products and services including all upgrades for product & packages

? Achieve productivity standards and goals while maintaining the highest level of customer service

? Undertake any other duties as-and-when assigned by the Management

? You will be accountable for meeting individual (KPIs) and team goals

Working Days : Monday - Sunday

*Work any 5 days in a week with 2 days off

09:00AM to 06:00PM
Job Types: Full-time, Contract, Fresh graduate

Pay: Up to RM3,500.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person