Customer Service Consultant Japanese Speaking (work From Home)

Kuala Lumpur, Malaysia

Job Description


  • Maintains customer records by updating account information.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Upsell & Cross selling skills in the hospitality business
  • Exemplary sales skills and customer oriented approach
  • Ability to present, persuade and communicate effectively
  • Excellent knowledge of traveling software
Requirements
  • Japanese Speaking, Customer Service Level 1 (native or near native quality business Japanese)\xc2\xb7
  • Working knowledge of English is required to complete training and document cases.
  • Candidates with personal travel experience will be an advantage.
Job Types: Full-time, Permanent Salary: RM8,000.00 - RM10,000.00 per month Benefits:
  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Work from home
Schedule:
  • Day shift
Supplemental pay types:
  • Overtime pay
Education:
  • Diploma/Advanced Diploma (Preferred)
Experience:
  • Customer Service: 1 year (Preferred)
Language:
  • English (Preferred)
  • Japanese (Preferred)
License/Certification:
  • JLPT N2 or above (Preferred)

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Job Detail

  • Job Id
    JD993944
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned