Customer Service Consultant (kuching, Sarawak)

Kuching, Sarawak, Malaysia

Job Description


  • Preferably with retail experience in telecommunication products and services.
  • At least One (1) year of working experience in the related field is required for this position.
  • Fresh grads also can apply
  • Can speak in English and Mandarin
  • Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
  • Sales oriented and able to work independently.
  • Good communication and good customer services.
  • Good discipline and work as a team.
Responsibilities
  • As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
  • Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
  • Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation, and timely updates in the system.
  • To maintain an accurate and comprehensive record of new and existing customers.
Benefits
  • Compassionate leave
  • Paternity leaves
  • Overtime pay
  • Commission
  • Attendance incentive
  • Shift allowance
  • Group Hospital & Surigcal
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • Training Provided
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Job Detail

  • Job Id
    JD1040821
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuching, Sarawak, Malaysia
  • Education
    Not mentioned