Customer Service English Speaker
Ara Damansara, Malaysia
Job Description
- Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company\'s products.
- To exceed customers\' expectations in terms of customer service and accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- Report on customer feedback and complete call logs and reports.
- Candidate must possess at least a SPM and above
- Required language(s): English and/or Bahasa Melayu
- Fresher or Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply \xe2\x80\x93 Full Training Provided
- Applicant must be willing to work in Ara Damansara, Selangor
- Professional development
- Rotational shift
- STM/STPM (Preferred)
- Customer service in service industry: 1 year (Preferred)
- English (Required)
- Bahasa (Preferred)
- Ara Damansara (Required)
- Ara Damansara: Relocate before starting work (Required)
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Job Detail
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Job IdJD994020
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAra Damansara, Malaysia
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EducationNot mentioned