Customer Service Executive
Ara Damansara, M10, MY, Malaysia
Job Description
Position
: Customer Service Executive - ZARALocation:
Ara Damansara(Near to LRT Ara Damansara)Salary:
Basic Salary RM 2500Benefits:
KPI allowance - up to RM 400
Job Types
: Full-time, Contract (2 Years) - renewable depending on performance.Working Days:
Mon-SatWorking Hours
: 4.00 AM -7.00 PM (Rotational)JOB REQUIREMENTS:
Excellent communication and writing skills in English and Bahasa Malaysia. SPM leavers are encouraged to apply. Prior working experience in the call service industry will be an added advantage. Good problem-solving skills and ability to perform in a high-paced working environment. Age Group: 18-55 years old.
JOB DESCRIPTION:
Handling all inbound calls and live chat pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service and accurate information. Work in a team to achieve the required KPI elements and SLA. Report on customer feedback and complete call logs and reports
Job Types: Full-time, Contract
Contract length: 24 months
Pay: From RM2,500.00 per month
Benefits:
Professional development
Application Question(s):
Able to work rotational shifts?
Education:
STM/STPM (Preferred)
Language:
English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1210585
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAra Damansara, M10, MY, Malaysia
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EducationNot mentioned