Customer Service Executive (cantonese Speaker)
Shah Alam, Selangor, Malaysia
Job Description
- Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Possess good telephone etiquette with a smiley voice.
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
- Social media savvy
- Answering customer and client questions
- Handle pre and post reservation inquiries by phone and e-mail
- Modify, change and/or cancel existing reservation
- Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint
- Annual leave and sick leave
- KWSP and SOCSO
- Medical & Insurance Coverage
- Yearly Increments
- Career Progression opportunities - you maybe able to get promotion easily.
- Annual Leave
- EPF / SOCSO / PCB
- Medical Insurance
- Training Provided
- Allowance Provided
- 5 Working Days
Ricebowl
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Job Detail
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Job IdJD928915
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:4000 - 4500 per month
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Employment StatusPermanent
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Job LocationShah Alam, Selangor, Malaysia
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EducationNot mentioned