Job Description

Pacific Enterprise Solutions Hiring! Full Time Customer Service Executive (Cantonese Speaking) in Kuala Lumpur, Earn up to MYR 4,500 - Ricebowl
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Customer Service Executive (Cantonese Speaking)
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MYR4,000 - MYR4,500 Per Month
KL City,
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Posted 3 hours ago o Closing 12 Jan 2026
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Requirements

• Spoken Cantonese is a MUST
• Proficiency in written and spoken Cantonese, Mandarin and English
• Minimum SPM or diploma
• At least 1-3 years of customer service experience is preferred
• Able to work independently
• Good attitude and team spirit

Responsibilities

• Respond to customers and partners about: Queries and logistic arrangement, pricing, feedback and complaints via phone and online platforms.
• Maintain comprehensive knowledge of the company's services to effectively assist customers and provide accurate information.
• Be flexible and adaptable to changing customer needs, company policies, and technological advancements in the customer service field.
• Gather customer feedback regarding products, services, and overall experience to provide insights for improving company offerings.

Benefits

• Salary up to RM4,500 (including allowances)
• Not required to sell
• EPF, SOCSO and EIS provided
• 12 days of Annual Leave, 14 days of medical leave
• Medical Claims
• 5 working days
• 9 hours work daily with 1 hour meal break
• On Job training
• Shift based work schedule (rotational basis)
• Working for a listed HK logistics company
• Office Location: Megan Avenue 2

Additional Benefits

• 5 Working Days
• Training Provided
• Allowance Provided

Skills
Communication Skills (Cantonese) Problem Solving Customer Service Active Listening Conflict Resolution Empathy Time Management
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