Customer Service Executive (FRESH GRADS ONLY) Job in OTM Resourcing Services

Customer Service Executive (fresh Grads Only)

Petaling Jaya, M10, MY, Malaysia

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Job Description

JOB SCOPE:

Attending to inbound cals, live chats and emails Respond to customers' general queries, complaints/feedbacks in a timely and accurate way. Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues Manage customer complaints and feedback accordingly.

JOB REQUIREMENTS:

Minimum SPM / Diploma / Degree in any field Fresh graduates are welcome to apply (no experience needed) Good communication skills in English and Bahasa Malaysia Positive attitude and willingness to learn Able to handle customer inquiries politely and professionally Team player with good problem-solving skills Able to work on rotational shift (including weekends and public holidays, if required) Can start work immediately or within short notice is an advantage
Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

Health insurance Professional development
Work Location: In person

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