Comprehensive training will be provided to help you succeed in the role.
Key Responsibilities :
Respond to customer bookings, enquiries and price request via call, text and email.
To troubleshoot operation issues and resolve them in a timely manner.
Keep records of customer interactions or transactions, record detailed information of inquiries, complaints or comments, and be able to analyze different situations of customers and solve problems in a targeted manner.
Work well with sales and operations team.
Requirements :
Basic in English and Malay, preferable knowledge in Mandarin
Ability to work independently, mobile & consistent of quality
Knowledge in Excel, Words and other computer skills
Ability to work independently and as part of a team
Good communication skills
Committed & strong sense of urgency towards the deadline
Willing to work on shift including weekend and public holiday
Benefits :
Commission available after the probation period
EPF, SOCSO& EIS
Annual Leave/ Medical Leave/ Replacement Holiday Leave, etc
Medical Claim upon confirmation
Walking distance to Mrt/bus station
Convenient office location (Sunway Giza Mall)
Staff engagement activities
Complimentary snacks and beverages
Young and friendly environment
Career advancement opportunities
Learning Opportunities ?
Hands-on experience in customer service
Opportunity to develop problem-solving and multitasking skills
Can contact :
+60 14-991 8933
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,500.00 - RM3,000.00 per month
Language:
Mandarin (Preferred)
Work Location: In person
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