Are you skilled at handling customer inquiries, multitasking, and achieving performance targets? Do you have strong active listening skills and an engaging personality? Can you build rapport online while effectively identifying and resolving issues using predefined solutions? If so, we invite you to join our Tribe!
We are currently looking for Customer Service Executives to support the customers of our leading mobile gaming client. In this role, you will bring enthusiasm, problem-solving skills, and a customer-first mindset to deliver outstanding service. You will provide essential background support to our customers while working with advanced technologies and systems. Additionally, you will be part of a supportive team of leaders and peers dedicated to your success.
What We Offer:
RM3,000 basic salary
Medical benefits
Paid training
Career growth opportunities
- 80% of our frontline leaders have been promoted internally
Qualifications:
Strong verbal and written communication skills in
Mandarin and English
(fluency will be assessed through a language test)
Proficiency in
professional written English
Experience in
live chat and email correspondence
is essential
Ability to navigate multiple computer platforms simultaneously
Familiarity with
Microsoft Office tools
Previous experience in
customer service, live chat, and/or call center
environments
High school diploma or equivalent
Join us and be part of a dynamic team that values growth, innovation, and exceptional customer service!
Job Type: Full-time
Pay: Up to RM3,000.00 per month
Benefits:
Work from home
Application Question(s):
Do you have own laptop and internet at home?
Will you be able to work on night shift?
Do you agree to accept salary of RM3,000?
Can you start immediately if selected?
Experience:
Mobile Gaming: 1 year (Required)
live chat: 1 year (Required)
Language:
English (Required)
Mandarin (Required)
Work Location: In person
Expected Start Date: 10/10/2025
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