MohonKelayakanTo be successful in this role, you will need to be patience, passionate on Hotel line, problem solving skill and etc.
Proficiency in Mandarin is preferred.
O'level, A level, Diploma, Degree
With minimum 1-2 years relevant experience
Microsoft Office, Google Sheets & Google Docs
High communication skill on both speaking and writing
Able to work on public holiday (replacement leave provided)
On call after office hour (allowance provided)
TanggungjawabThis role will be part of the management which need to handle the customers from pre-stay to after-stay, and make sure the customers are satisfy through out the period.
Handle customer enquiries/bookings
Handle customer check in / out process (by phone whatsapp)
Arrange cleaner on room cleaning
Lead the team as a team leader
Prepare daily report to Manager
Administrative work
ManfaatOther than salary, this role will be able to enjoy the below:
Bonus
Allowances
Annual bonus
Annual dinner
Swimming pool and gym access
Promotion to higher level of management
Leader support and team back up
Office and home base working rotation
KemahiranMicrosoft Office Google Sheets Google Docs Microsoft Excel x Communication Skill x Phone Skills Customer service Fluency in Mandarin Chinese Customer Relationship Management Problem-solving Communication Skills EmpathyImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
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