Customer Service Executive (mandarin)
Kuala Lumpur, Malaysia
Job Description
- Proficiency in Mandarin & English preferred as role requires candidate to deal with Mandarin-speaking clients
- Understand the latest technology trends and applications in the industry
- Strategic thinking and leadership
- Skills to solve difficult problems and handle multiple tasks at the same time
- Have a basic sense of customer service
- Proficiency in the use of office software Excel, Microsoft Office Suite and Google Docs
- Able to handle customers through email and also live chat
- Able to type and write in multilanguage (Such as English and Mandarin preferred)
- Good communication skills and have a fast typing speed
- Need to follow up with customer from time to time to achieve overall satisfactory
- Respond to customer inquiries in a timely manner
- Solve problems encountered daily by communicating with customers
- Strong communication and coordination skills, able to handle the urgent cases
- Basic salary: RM3000 - 3500
- Monthly Attendance Award
- Monthly team activities
- Company annual travel
- Annual company dinner
- Annual bonus
- Annual salary increase
- Including EPF, SOCSO and EIS
- Monthly team lunch
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Annual Bonus
- Medical Insurance
- Training Provided
- Allowance Provided
- Performance Bonus
- Overtime Pay
- Company Trip
- 5 Working Days
- Flexible Working Hours
- Shift Allowance
- Near to Public Transport
- Bonus
Ricebowl
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Job Detail
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Job IdJD942180
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3000 - 3500 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned