Customer Service Executive Mandarin

Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Candidate must possess at least a SPM.
  • Required language(s): English & Mandarin
  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
  • Applicant must be willing to work on rotational shifts
  • Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
  • Applicant must be willing to work in Ara Damansara, Selangor
You can connect with me directly on OR WhatsApp me on + for more details.Tanggungjawab
  • Provide quick, accurate, and friendly service to customers via phone, email, or chat
  • Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance
  • Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed
  • Work on multiple tools, tasks and ad hoc requests as operationally required to meet the team performance metrics
  • Represent Client platform and tools to customers, educating them to navigate and self-serve where possible
  • Build lasting relationships with customers, and other team members
  • Be reliable, be on time and come in as scheduled
You can connect with me directly on OR WhatsApp me on + for more details.Manfaat
  • 5 days working
  • Fresh Graduates are welcome to apply.
  • Shuttle provided
  • EPF & SOCSO
  • Medical leave
  • Annual leave
  • Rest & relax area.
  • Quarterly staff recognition and appreciation
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Job Detail

  • Job Id
    JD1028308
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned