Customer Service Executive (mandarin Required)
Petaling Jaya, Selangor, Malaysia
Job Description
Mohon
Kelayakan
- Candidate must possess at least Diploma in Business or equivalent
- Great interest in E-Commerce/Transportation/Food and is Tech-Savvy
- Fluent in Mandarin and English
- Willingness to learn and help other out to work as a team.
- Exhibit flexible, proactive and positive character.
- 6 working days
- Utilise CRM tools (MessageBird & Hubspot) to build strong relationship for better customer experience
- Overlook the day-to-day operations, including logistic, performance tracking, merchant support through backend of e-commerce site (WooCommerce)
- Covering the operational end-to-end process, from when the buyer searches for a product to the moment the buyer receives the products.
- Resolving issues and requests by making necessary adjustments in company\'s e-commerce system.
- Data entry and sorting for logistic and operation related data to maximize efficiency within budget provided.
- EPF
- SOCSO
- Replacement leaves for working on public holidays
- Annual Leave
- Sick Leave
- Annual Leave
- EPF / SOCSO / PCB
- Training Provided
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Job Detail
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Job IdJD942692
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3500 - 4000 per month
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned