Job Description

Company Description

Do you excel at handling customer inquiries, multi-tasking and hitting performance targets? Do you have strong active listening skills and an enthusiastic personality? Can you build rapport online, while asking probing questions to address issues and solve problems using templated solutions? Join us in our Tribe!

Tribe now seeks Customer Service Representatives to provide assistance for customers of our

largest mobile gaming client (Tencent).

In this role, you will bring your positive energy, enthusiasm and expertise to deliver exceptional service and solutions to customers, on site at our Tribe center. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day.

What we offer :

RM2,500 to RM3,000 basic salary
Medical benefits
Paid training
Advancement opportunities - 80% of our frontline leaders have been promoted from within

Qualifications

Excellent verbal and written Mandarin communication skills; candidates will complete a language test to assess fluency
The ability to navigate in several computer platforms simultaneously
Familiarity with Microsoft Office tools
Experience in customer service and/or call center
High school diploma or equivalent

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Work from home
Application Question(s):

Do you have own laptop and internet at home? Do you agree to accept salary of RM2,500 to RM3,000? Can you start immediately?
Experience:

Mobile Gaming: 1 year (Required)
Language:

English (Required) Mandarin (Required)
Work Location: In person

Expected Start Date: 09/23/2025