Customer Service Executive (mandarin Speaker)

Johor Bahru, Johor, Malaysia

Job Description

BP Chiropractic Sdn. Bhd. Hiring! Full Time Customer Service Executive (Mandarin Speaker) in Johor, Earn up to MYR 3,000 + commission - Ricebowl
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Customer Service Executive (Mandarin Speaker)
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MYR2,800 - MYR3,000 Per Month
Commission: MYR300 - MYR1,000
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Posted 2 hours ago o Closing 17 Sep 2025
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Requirements

  • Good communication skills in both English and Mandarin (spoken and written)
  • Familiar with Facebook, Instagram, and other social platforms
  • Friendly, detail-oriented, and customer-focused attitude
  • Basic computer skills (e.g. Microsoft Word, Excel)
  • Prior experience in customer service or social media marketing is an added advantage
  • 5 Working Days per week, rest day on weekdays (Mon - Fri)
Responsibilities
Customer Service (Primary):
  • Respond to customer inquiries on Facebook Messenger and other social media platforms
  • Provide professional, prompt, and polite customer support
  • Assist in scheduling, confirming, and following up on appointments
  • Answer general questions related to our services, pricing, business hours, etc.
  • Maintain proper records of customer interactions and feedback
Marketing Support (Secondary):
  • Assist in publishing and updating social media content
  • Support online promotional campaigns and marketing efforts
  • Help with basic copywriting or content ideas
  • Coordinate with design and content team to improve customer engagement
Benefits
  • EPF / SOCSO / EIS
  • Annual leave and medical leave
  • On-the-job training
  • Positive working environment with growth opportunities
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • 5 Working Days
Skills
Customer Service Interpersonal Skills Marketing
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Job Detail

  • Job Id
    JD1133926
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 per month
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, Johor, Malaysia
  • Education
    Not mentioned