Job Description

BP Chiropractic Sdn. Bhd. Hiring! Full Time Customer Service Executive (Mandarin Speaker) in Johor, Earn up to MYR 3,000 + commission - Ricebowl
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Customer Service Executive (Mandarin Speaker)
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MYR2,800 - MYR3,000 Per Month
Commission: MYR300 - MYR1,000
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Posted 2 hours ago o Closing 17 Sep 2025
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Requirements

• Good communication skills in both English and Mandarin (spoken and written)
• Familiar with Facebook, Instagram, and other social platforms
• Friendly, detail-oriented, and customer-focused attitude
• Basic computer skills (e.g. Microsoft Word, Excel)
• Prior experience in customer service or social media marketing is an added advantage
• 5 Working Days per week, rest day on weekdays (Mon - Fri)

Responsibilities
Customer Service (Primary):

• Respond to customer inquiries on Facebook Messenger and other social media platforms
• Provide professional, prompt, and polite customer support
• Assist in scheduling, confirming, and following up on appointments
• Answer general questions related to our services, pricing, business hours, etc.
• Maintain proper records of customer interactions and feedback

Marketing Support (Secondary):

• Assist in publishing and updating social media content
• Support online promotional campaigns and marketing efforts
• Help with basic copywriting or content ideas
• Coordinate with design and content team to improve customer engagement

Benefits

• EPF / SOCSO / EIS
• Annual leave and medical leave
• On-the-job training
• Positive working environment with growth opportunities

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• 5 Working Days

Skills
Customer Service Interpersonal Skills Marketing
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