Customer Service Executive (mandarin Speaker)
Job Description
TalReso is a professional, Digital Recruitment Agency based in Malaysia, with operations also in India and Singapore.JOB SCOPE:\xe2\x97\x8f Attending to inbound calls, live chats and emails\xe2\x97\x8f Respond to customers\' general queries, complaints/feedbacks in a timely and accurate way\xe2\x97\x8f Assist and resolve customers\' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues\xe2\x97\x8f Manage customer complaints and feedbacks accordingly.SALARY PACKAGE:\xe2\x97\x8f BASIC SALARY: RM 2,000.00\xe2\x97\x8f KPI & Attendance Allowance: Up to RM500\xe2\x97\x8f Night Shift Allowance: Up to RM400.\xe2\x97\x8f Language Allowance: RM800 (Mandarin -speak, read & write) Salary: RM2,000.00 \xe2\x80\x93 RM2,900.00 per monthWORKING HOURS: Mon-Sun (morning, afternoon & night shifts)\xe2\x97\x8f 5 working days & 2 days off (depending on shifts)\xe2\x97\x8f 9 hours working (8 hours working + 1 hour break)\xe2\x97\x8f Earliest shift starts: 7AM\xe2\x97\x8f Last shift ends: 3AMLOCATION:\xe2\x97\x8f Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)\xe2\x97\x8f FREE shuttle service transport from LRT station to Office based on selected schedule.
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Job Detail
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Job IdJD1052119
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned