Customer Service Executive Mandarin Speaker (shift Hour Basis)
Kuala Lumpur, Malaysia
Job Description
MohonKelayakanRequirement:
- Communication (Speak, read and write)- English and Mandarin 5/5
- Experience - 1 years to 6 years, Fresh Grad can if got prior exp.
- Education - SPM/ Diploma/ Degree
- Willing to work in 24/7 rotational shift pattern
- Able to work in Klang Valley/Kuala Lumpur Area
- Provide top-notch customer support across all communication channels.
- Identify and address customer needs, offering strategic solutions and clarifying any confusion.
- Ensure issues are resolved on the first contact and follow up with service partners and internal teams to close cases per service standards.
- Give feedback on tools, resources, and procedures to improve workflow and customer experience.
- Deliver services that ensure the highest level of customer satisfaction.
- Build strong, lasting relationships with customers by going the extra mile
- Salary range starts from RM3000
- Allowances + Monthly Performance Bonus - Up to RM500
- Annual Leave, Medical & Insurance
- EPF, Socso & EIS
- Good working environment
Maukerja
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Job Detail
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Job IdJD1063925
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned