Job Description

\xe2\x97\x8f Prefer with graduate degree or above, or fresh graduates can apply, and the company will provide on-the-job training.

\xe2\x97\x8f Proficient in English and Chinese, good written and oral communication skills.

\xe2\x97\x8f Basic Competency of Microsoft Office Suite (Excel, Word & PowerPoint)

\xe2\x97\x8f Work experience in Chinese-funded enterprises, blockchain-related work experience, and familiarity with Chinese-funded enterprise management models and corporate culture will be given priority.

\xe2\x97\x8f Self-motivated, good attitude and willing to accept new knowledge learning and exploration.

\xe2\x97\x8f Ability to solve problems independently.

\xe2\x97\x8f Positive and motivating thoughts to solve difficult problems.

\xe2\x97\x8f Have the ability to adapt and keep up with the fast pace of the work environment.

Responsibilities

Role and Responsibilities:

\xc2\xb7 One-stop solution to the needs of corporate customers (including product APP use and console use), providing corporate customers with a full set of consulting and after-sales service.

\xc2\xb7 Must be proficient in the company\'s products and blockchain-related application knowledge. (exchanges, hot wallets, etc.)

\xc2\xb7 Share information with colleagues or supervisors to accumulate knowledge and provide basis for process improvement.

\xc2\xb7 Provide complete and accurate solutions and information for corporate customers, solve customer problems, and provide high-quality services.

\xc2\xb7 Respond on time to the needs and opinions provided by corporate customers through calls and emails, and record and report.

\xc2\xb7 Accept corporate customer consultation, record customer consultation and complaint content, and give customer feedback according to the corresponding process.

Benefits

• Allowance provided
• Career development

• 5 Working Days
• Training Provided

Ricebowl