Customer Service Executive (mandarin Speaking)
Kuala Lumpur, Malaysia
Job Description
MohonKelayakan
- Candidate must possess at least Diploma in any profession.
- At least 3+ years of experience in Customer Success role or equivalent handling B2B customers.
- Excellent communication and presentation skills
- Good command in written & spoken English, Mandarin & Bahasa Malaysia
- Good logical thinking, able to quickly understand customer problems and respond to them.
- Respond to client\'s issues and enquiries promptly through phone call, email, chat, and internal software
- Introduce and demonstrate the system to customers, such as account registration, job posting and etc
- Responsible to escalate clients\' issues to the sales team.
- Support the Account Manager by continuously showcasing positive & professional work attitude
- Location: Menara HLX, Kuala Lumpur
- Working hours Monday - Friday (Regular working hours)
- Company Benefits
- EPF/SOSCO
- Medical Allowance
- Attendance Allowance
- Dental & Optical Subsidy
Maukerja
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Job Detail
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Job IdJD1041805
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned