Customer Service Executive Penang (mandarin Speaker)

George Town, Pulau Pinang, Malaysia
AGENSI PEKERJAAN JOBSCOPER SDN BHD
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Job Description


MohonKelayakan

  • Minimum SPM.
  • Fluent in English and Mandarin.
  • Must be able to read and write in English & Mandarin.
  • Fresh graduate is encourage to apply too.
  • Willing to work in Night Shifts.
  • Willing relocate in Penang area.
TanggungjawabCheck to ensure that appropriate changes were made to resolve customers\' problems.
  • Ensuring Customer Service satisfaction with clients
  • Following process and procedure of the Company.
  • Provide timely support to customers through available communication channels (inbound, outbound calls and email)
  • Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
  • Pro-active support to customers to prevent damage to brand loyalty
Manfaat
  • EPF, SOCSO
  • Training Provided
  • Language Allowance Provided
  • Project Allowance Provided
  • 5 working days.
KemahiranCustomer Service Fluency in Mandarin Effective CommunicationImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1064021
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    George Town, Pulau Pinang, Malaysia
  • Education
    Not mentioned
 
 
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