Customer Service Executive Penang (mandarin Speaker)
George Town, Pulau Pinang, Malaysia
Job Description
Check to ensure that appropriate changes were made to resolve customers\' problems.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
- Provide timely support to customers through available communication channels (inbound, outbound calls and email)
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
- Pro-active support to customers to prevent damage to brand loyalty
- EPF, SOCSO
- Training Provided
- Language Allowance Provided
- Project Allowance Provided
- 5 working days.
- 5 Working Days
- Training Provided
- Allowance Provided
Ricebowl
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Job Detail
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Job IdJD1063512
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGeorge Town, Pulau Pinang, Malaysia
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EducationNot mentioned