Job Description

Aro Spring Hiring! Full Time Customer Service Executive ?????? in Selangor, Earn up to MYR 4,500 - Ricebowl
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Customer Service Executive ??????
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MYR3,000 - MYR4,500 Per Month
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Fresh Graduates
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Posted an hour ago o Closing 6 Dec 2025
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Requirements

• Candidates must possess at SPM/ Diploma / Degree
• No working experience or fresh graduate encourage to apply.
• Required Language(s): Bahasa Malaysia, English & Mandarin
• Meticulous and attention to details with good interpersonal and pleasant personality.
• Proficient in Microsoft Office
• Possess communication skills to interact with people all levels.
• 5 working days per week.
• Shift system, Working including weekends and public holidays ( 9am-6pm)
• Overtime, Weekend and Public Holiday work is acceptable
• Kindly submit resume attached with photo

Responsibilities

• Provide excellent online and offline customer service, answering inquiries, resolving issues, after-sales service, and maintaining positive customer relationships
• Handle customer complaints or concerns efficiently and professionally.
• Actively follow up on customer issues and effectively handle handovers when colleagues are on vacation.
• Maintain good communication and cooperation with relevant departments.
• Responsible for regular output of improvement and optimization suggestions from customer management and user experience perspectives.
• Achievement of monthly KPI index.
• Reception of walk in Customer
• Assist in the execution of all company activities.
• Perform other related duties as assigned by management from time to time, demonstrating adaptability.
• High commissions.

Benefits

• Attractive Salary & Bonus
• Annual Company Trip
• Annual Leave Encashment
• Medical Claim
• Low Employee Turnover
• Recognize all Public Holidays in Selangor state
• Training Opportunity
• Career Advancement Opportunity
• Employee Engagement Activities & Festival Celebration
• Departmental Lunch on Monthly Basis
• Good Working Environment
• EPF/SOCSO provided

Additional Benefits

• EPF / SOCSO / PCB
• Medical Insurance
• Annual Leave
• Annual Bonus
• Company Trip
• Training Provided

Skills
Microsoft Office Fluency in Mandarin Customer Relationship Management Active Listening Product Knowledge
Important Information
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Skills Required