Customer Service Executive
Shah Alam, M10, MY, Malaysia
Job Description
Requirements:
Candidate must possess at least Diploma in Business Studies/Administration/Management, Records Management or other related fields. At least 2 years of working experience in related field. Knowledge of appropriate software including Microsoft Office, Outlook and Adobe Acrobat. Good interpersonal and communication skills in both written and spoken (English and Bahasa Malaysia).
:
Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments, and complaints. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Understands basic business terms and negotiation concepts. Must be able to interact with customers and all level of staff.
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
Cell phone reimbursement Dental insurance Opportunities for promotion Vision insurance
Ability to commute/relocate:
Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1292314
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationShah Alam, M10, MY, Malaysia
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EducationNot mentioned