Customer Service Executive Pj
Petaling Jaya, M10, MY, Malaysia
Job Description
Key Responsibilities
Respond to customer inquiries promptly through phone, email, chat, or in-person. Provide accurate information about products, services, and company policies. Handle and resolve customer complaints in a professional and timely manner. Record and update customer details, interactions, and feedback in the system. Coordinate with internal teams (e.g. Sales, Operations, Technical) to follow up on customer requests. Ensure all customer interactions are handled courteously and efficiently. Assist in administrative tasks related to customer accounts, orders, and returns.
Qualifications & Requirements
Diploma or higher in any field.
No prior experience required
, training will be provided. Good communication and interpersonal skills. Positive attitude, patience, and willingness to learn. Able to work independently and as part of a team. Basic computer literacy (Microsoft Office, email, data entry).Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
Opportunities for promotion Professional development
Work Location: In person
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Job Detail
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Job IdJD1260214
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, M10, MY, Malaysia
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EducationNot mentioned