Customer Service Fresh Grad Is Welcome Melaka Town (5 Days Work)

Melaka, Malaysia

Job Description

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Company Background:
We are representing our client, a trading MNC company in telecommunication industry is looking for a dynamic and result oriented candidate to fill their current job opening of Customer Service Officer to be based in Melaka. Benefits
  • Customer Service Allowance up to RM250
  • Shift Allowance up to RM400
  • KPI allowance up to RM300
  • Language Allowance up to RM300
  • Nice environment with entertainment facilities for staff.
  • Training will be provided.
Responsibilities
  • Handling incoming calls and enquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation.
  • Follow up and resolve customers complains and ensure it is close to satisfaction.
  • Always work closely with team members and leaders to achieve quality results and productivity.
  • To channel and escalate any unresolved issues / complains to other stakeholders or next level within the agreed procedure.
Requirements
  • FRESH GRADUATES (Diploma) (Degree) are encouraged to apply.
  • SPM Level with minimum 1-2 years customer service/ sale experience
  • Must be able to communicate FLUENT ENGLISH.
  • Ability to speak in Mandarin language will be an added advantage.
  • Willing to work on rotational shift basis (including weekends and Public Holiday). Shift Allowance will be provided.
  • Willing to work in Melaka.
Qualified and interested candidates may apply online. Job Types: Contract, Fresh graduate
Contract length: 12 months Salary: RM2,200.00 - RM2,900.00 per month Benefits:
  • Dental insurance
  • Health insurance
  • Professional development
Schedule:
  • Rotational shift
Supplemental pay types:
  • Performance bonus

  • Health insurance

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Job Detail

  • Job Id
    JD929985
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Melaka, Malaysia
  • Education
    Not mentioned