Customer Service | Fully Wfh | Mandarin Speaker

Kuala Lumpur, Malaysia

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Responsibilities:

Convey proper and accurate meaning from the source with proper clarity, tone, syntax and grammar for both English and Cantonese/ Mandarin.
The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement and General Business.
Interpret with the highest degree of accuracy and completeness in consecutive, simultaneous and sight translation modes.
Perform other task as assigned Customer Support (English & Mandarin).

Requirements

Within the age group of 18 \xe2\x80\x93 60 years old (Freshers & retirees are most welcomed too).
Previous working experience in customer service, or customer service-related fields is an added advantage but not necessary.
Possess good telephone etiquette with a pleasant voice.
Good communication and interpersonal skills.
Ability to multi-task, prioritise and manage time effectively & social media savvy.
Candidate needs to be able to work in Rotational Shift, 80% of the roster is on Night Shift supporting the US market
High Proficiency in Mandarin/Cantonese + English (verbal, written & comprehension skills)

Benefits

Annual leave
Medical leave
Bonus
KWSP and SOCSO.
Medical Insurance Coverage.
A good career pathway
Attractive Training and Promotion
100% Home-based
Able to enjoy good work life balance, guided by strong people person leaders who will help you to grow professionally.

For quick response may reach to 011-16299464 ( Shalini) Job Types: Full-time, New-Grad Salary: RM4,500.00 - RM6,000.00 per month

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