Customer Service (fully Work From Home)

Sri Petaling, Kuala Lumpur, Malaysia

Job Description


  • Must be able to communicate in Mandarin and English in order to liaise with Mandarin speaking clients (Excellent communication especially in Mandarin)
  • Preferred age (Millennials), female
  • Fast learner, systematic, committed, self-motivated and able to work independently with minimal supervision
  • Required skills: Microsoft excel, FB messenger
  • Familiarise with computer, smartphone applications and software
  • Must be able to reply/close customer even on weekend ( pay with high commission)
Responsibilities
  • Reply customer messages within 15 minutes, reply messages and follow up based on different situation
  • Able to organize and analyze customer intention and information in order to improve the response to customer
  • To maintain and update customer\'s records using excel
  • To handle client complaints and take appropriate action to resolve them.
  • To attend to incoming calls, messages, emails, enquiries from social media & website.
  • To key in data and report to person in charge every day
Benefits
  • Fully work from home (preferred based at KL/ Selangor)
  • Startup and fast growing company
  • High commission and incentives
  • Bonus up to 10k if achieve the target of the year
  • EPF & Socso
Additional Benefits
  • Training Provided
  • Allowance Provided

Ricebowl

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Job Detail

  • Job Id
    JD906256
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sri Petaling, Kuala Lumpur, Malaysia
  • Education
    Not mentioned