Customer Service Logistics, Damansara
Job Description
Ensuring that all customers have a positive experience when interacting with the company by handling issues in a timely manner.
Overseeing the training of new employees to ensure they are able to perform their jobs effectively.
Ensuring that all customer service representatives have the tools they need to do their jobs efficiently and effectively.
Providing feedback to supervisors regarding employee performance in order to help them improve their work.
Monitoring customer satisfaction levels to identify trends or problems with customer service quality.
Creating and maintaining a database of customer information such as contact information and purchase history.
Acting as a liaison between customers and management to resolve problems or concerns.
Job Type: Full-time
Pay: RM2,500.00 - RM3,300.00 per month
Work Location: In person
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Job Detail
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Job IdJD1325146
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, M10, MY, Malaysia
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EducationNot mentioned